Alumni Current Students Lecturers Staff

Airport Passenger Terminal Operations

  • QF Level

    The qualification of this programme is recognised under the Qualifications Framework in Hong Kong.

    QF Level: 3

    QR Registration No.: 20/000001/L3

    Registration Validity Period: 01/01/2020 to 31/12/2024

  • Duration

    180 hours
  • Course Starting Date

    September 2020

  • Location

    Mode-1

    HKCT Jockey Club Ma On Shan Campus (Yiu on Estate, Ma on Shan, Sha Tin, New Territories)

     

    Mode-2

    Lessons will mainly be held at students' own schools. Details will be confirmed between course provider and schools concerned.

  • Remarks

    Mode-1

    Saturday 09:00-13:00 / 14:00-18:00 (Lessons will also be scheduled during summer day and will be arranged as full day lesson.)

     

    Mode-2

    Lessons will mainly be held at students' own schools. Details will be confirmed between course provider and schools concerned.

     

    This programme was approved by EDB. The accreditation status of the programme is subject to the final approval of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications.

  • Contact Info

    Tel: 2265 6986 / 2926 1222
    WhatsApp: 6300 4936
    Email: apl@hkct.edu.hk / enquiry@hkct.edu.hk

     

  • Contents

    The objective of this course is to equip students the basic knowledge and skills of the Airport Passenger Terminal Operations by go through the practice of multi-class classroom training. The course will help students to understand and master the basic knowledge and skills. Students also able to learn the basic operational science, service culture and industry-related regulations. The course not only enhances students' interest in relevant subjects, but also strengthens their basic skills, thinking skills, interpersonal ability, values and attitudes, and career-related abilities through the mentor and the actual environment to prepare for future studies, employment and lifelong learning.

     

  • Course Feature

    Visit to the International Airport Passenger Terminal, technical visits, simulated workshop with industry standard, group discussion, role play exercise, case studies, research and presentations, workshop, etc.

     

    Supporting Organization

    Hong Kong International Aviation Academy

  • Course Structure

    Module 1: Introduction to Airport Passenger Terminal (40 hours)

    • Aviation industry
    • Vision, mission and core values
    • Organisational structure and regulatory operations
    • Principles and objectives of passenger terminal operation
    • Infrastructure of airport and passenger terminal
    • Overview of daily operations
    • Economic development
    • Roles, responsibilities and work ethics of practitioners

    Module 2: Safety and Sustainable Development (40 hours)

    • Sustainable development and environmental protection
    • Safety codes, measures, assessments and monitoring
    • Operational safety and technological innovation
    • Introduction to contract and open tendering
    • Leasing management
    • Operational safety and health
    • Potential risks and precaution

    Module 3: Systems and Technology (40 hours)

    • Overview of projects and systems of passenger terminal
    • Operational system and principles of control
    • Information system
    • Baggage carousel
    • Automated people mover
    • Case Study

    Module 4: Service and Operation (60 hours)

    • Customer relationship management and service culture
    • International cultural issues
    • Festival and event mManagement
    • Daily operational and service
    • Incident handling
    • Project learning

Programme Enquiry

Name (Chinese)
Name (English)
Cell phone number / Contact phone number
*
Gender
Email
*
Academic Level
Secondary School Name
#
Please enter the code from above image
*
  
   
*Must Enter
#Applicable for “HKCT Partner School Programme” only





Contact Info

Tel: 2265 6986 / 2926 1222
WhatsApp: 6300 4936
Email: apl@hkct.edu.hk / enquiry@hkct.edu.hk

 

Related Information

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Alumni Current Students Lecturers Staff
 
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Airport Passenger Terminal Operations

QF Level

The qualification of this programme is recognised under the Qualifications Framework in Hong Kong.

QF Level: 3

QR Registration No.: 20/000001/L3

Registration Validity Period: 01/01/2020 to 31/12/2024


Duration

180 hours

Course Starting Date

September 2020


Location

Mode-1

HKCT Jockey Club Ma On Shan Campus (Yiu on Estate, Ma on Shan, Sha Tin, New Territories)

 

Mode-2

Lessons will mainly be held at students' own schools. Details will be confirmed between course provider and schools concerned.


Remarks

Mode-1

Saturday 09:00-13:00 / 14:00-18:00 (Lessons will also be scheduled during summer day and will be arranged as full day lesson.)

 

Mode-2

Lessons will mainly be held at students' own schools. Details will be confirmed between course provider and schools concerned.

 

This programme was approved by EDB. The accreditation status of the programme is subject to the final approval of the Hong Kong Council for Accreditation of Academic and Vocational Qualifications.


Contact Info

Tel: 2265 6986 / 2926 1222
WhatsApp: 6300 4936
Email: apl@hkct.edu.hk / enquiry@hkct.edu.hk

 


Contents

The objective of this course is to equip students the basic knowledge and skills of the Airport Passenger Terminal Operations by go through the practice of multi-class classroom training. The course will help students to understand and master the basic knowledge and skills. Students also able to learn the basic operational science, service culture and industry-related regulations. The course not only enhances students' interest in relevant subjects, but also strengthens their basic skills, thinking skills, interpersonal ability, values and attitudes, and career-related abilities through the mentor and the actual environment to prepare for future studies, employment and lifelong learning.

 


Course Feature

Visit to the International Airport Passenger Terminal, technical visits, simulated workshop with industry standard, group discussion, role play exercise, case studies, research and presentations, workshop, etc.

 

Supporting Organization

Hong Kong International Aviation Academy



Course Structure

Module 1: Introduction to Airport Passenger Terminal (40 hours)

  • Aviation industry
  • Vision, mission and core values
  • Organisational structure and regulatory operations
  • Principles and objectives of passenger terminal operation
  • Infrastructure of airport and passenger terminal
  • Overview of daily operations
  • Economic development
  • Roles, responsibilities and work ethics of practitioners

Module 2: Safety and Sustainable Development (40 hours)

  • Sustainable development and environmental protection
  • Safety codes, measures, assessments and monitoring
  • Operational safety and technological innovation
  • Introduction to contract and open tendering
  • Leasing management
  • Operational safety and health
  • Potential risks and precaution

Module 3: Systems and Technology (40 hours)

  • Overview of projects and systems of passenger terminal
  • Operational system and principles of control
  • Information system
  • Baggage carousel
  • Automated people mover
  • Case Study

Module 4: Service and Operation (60 hours)

  • Customer relationship management and service culture
  • International cultural issues
  • Festival and event mManagement
  • Daily operational and service
  • Incident handling
  • Project learning

Certification Courses

Programme Enquiry

Name (Chinese)
Name (English)
Cell phone number / Contact phone number
*
Gender
Email
*
Academic Level
Secondary School Name
#
Please enter the code from above image
*
  
 
 
*Must Enter
#Applicable for “HKCT Partner School Programme” only





Contact Info

Tel: 2265 6986 / 2926 1222
WhatsApp: 6300 4936
Email: apl@hkct.edu.hk / enquiry@hkct.edu.hk

 

Related Information