Programme Contents

This programme provides students with basic knowledge and practical skills of the airport passenger terminal operations, including the basic operational science, service culture and industry-related regulations. The in-class training lets students to put theories learned into application, and strengthens their hands-on skills for a seamless career development in the future.

If students attained “Attained with Distinction (I)” in this ApL course^, it is comparable to Level 3 of the Category A subjects of HKDSE examination; if they attained “Attained with Distinction (II)”, it is comparable to Level 4 of the Category A subjects of HKDSE examination.

Programme Features

Hong Kong International Airport site-visit, workshop with industry standard, e.g. systems of passenger terminal, operational system and principles of control, information system, baggage carousel, automated people mover. Students will plan a series of cultural festivals and events through the final project. It can deepen their understanding of the airport passenger terminal operations

Programme Structure

• Introduction to Airport Passenger Terminal (40 hours)
• Safety and Sustainable Development (40 hours)
• Systems and Technology (40 hours)
• Service and Operation (60 hours)

Reference Table for Grades

Certification Programme

Hong Kong Examinations and Assessment Authority - Applied Learning Subjects Result Assessment and Information

Articulation Path

Higher Diploma in Tourism Management (Airline Services / Hospitality)

Career Prospects

Positions at entry level: passenger terminal operations officer, ground service officer, ticket service officer, flight operations officer, air service officer, air cargo officer. Student can apply for the position of Student Air Traffic Control Officer (SATCO) at Civil Aviation Department, etc.

Career Pathway: ground service manager, customer service manager, air service manager, system operations supervisor, flight area operations supervisor, project manager, private aircraft rental manager, air traffic control officer, etc.