Higher Diploma in Tourism Management (Airline Services)

Introduction
Higher Diploma in Tourism Management (Airline Services), This programme is specializing in providing vocational and professional training in airline and cruise services  With the Qualifications Framework QF Level 4; graduates can pursue professional recognitions which help them up a step on the career ladder.
This programme aims at offering essential and extensive operational knowledge and training in airline service. Well-equipped mock-up cabin, ground service operation training facilities, and ticketing system, provide students with authentic learning environment.
Professional Qualification

The Division of Hospitality and Applied Learning of Hong Kong College of Technology is recognised as:

  • Allied Member of Hong Kong Association of Travel Agents (HATA)
  • International Scheme Member of Institute of Hospitality Education Membership Scheme (IOH)
  • Regional Member of The Network of Asia-Pacific Education and Training Institutes in Tourism (APETIT)
Contents

Programme Contents

This programme is designed to meet the needs of the industry by providing vocational and professional training in tourism industry and airline services. With the Qualifications Framework QF Level 4, graduates can pursue professional recognitions that help them up a step on the career ladder.

Programme Features

  • Well-equipped Mock-Up Cabin provides students with on-board service training
  • Central Reservation System (AMADEUS) provides students with professional training
  • More than 600 hours of internship, allowing students to learn from the actual working environment, increasing competitiveness and acceptance after graduation
  • Strong industry and employer networks help connect and build platforms between students and the industry which enhance student employability
  • Graduates can pursue a bachelor's degree programme in related disciplines

Featured Modules

  • Airline Product Knowledge and Planning
  • Airport Operations and Management
  • Airlines Ground Service Operations
  • Cabin Services Management
  • Fare Calculation
  • On-Board Catering Management
  • Ramp Services and Turnaround Co-ordination 
  • Operation of Central Reservations System
  • More than 600 hours of internship

Articulation Path

Graduates are eligible to apply for:

  • A related bachelor’s degree programme at Sheffield Hallam University or the University of Northampton or Univerisity College Birmingham in the UK;
  • Related bachelor’s degree programmes offered by local or overseas universities.

Career Prospects

May join the field of tourism and hospitality, which covers travel agencies, hotels, private clubs, restaurant groups, convention and exhibition organisers, event coordination, theme parks, airline companies and airport ground handling companies, etc.

Employers Feedback

Ms. Jackie Wu
President and Aviation Specialist
Jetsolution International Service Limited

"HKCT graduates of Higher Diploma in Tourism Management (Airline and Cruise Services) truly understand high-level hospitality, to support our demanding business servicing VVIP clients using private jets. The graduates show passion in aviation matters with good initiative to learn and exceed the high standards demand. From polished service language skills to courteous telephone manner, they demonstrate positive work attitude and create solutions to meet fast-moving aviation industry challenges."

The programme offers a wide range of internship opportunities including airlines, ground services or relevant organizations. Students who perform well may be offered full-time positions by the enterprises.

 


Internship at Jardine Aviation Services 

Mode of Study

Full Time

Teaching Mode

Face to face (Classes may need to be conducted via online platform depending on epidemic for the sake of students’ safety)

Commencement of Study

September 2023

Duration

2 Years

Location
Entry Requirements
  1. Attained Level 2 in 5 HKDSE subjects, including Chinese and English [each applicant is allowed to use not more than two Applied Learning subjects at “Attained” level as equivalent to Level 2 in the application]; or 
  2. Pass in 1 A-Level or 2 AS-Level subjects (with 5 passes in HKCEE subjects, including Chinese Language and English Language); or 
  3. Holder of Diploma Yi Jin; or 
  4. Holder of Pre-Associate Degree; or 
  5. Holder of Diploma and
    • the qualification should be awarded by one of the local or overseas recognised tertiary institutions / post-secondary colleges; and
    • the length of study is at least 450 teaching hours; or 
  6. Aged 21 or above with at least 1 year working experience; or 
  7. Equivalent qualifications; 
    AND
  8. Pass the admission interview. 

Lai Ming Yi
Currently working as Cathay Pacific Airways Customer Services Officer
"Life at HKCT is fabulous and full of challenges. I got a lot of industrial exposures during my study in HKCT. I had visited Cathay Pacific City which showed me a full picture on airline operation process including flight disruption and passengers handling. Furthermore, I have visited different 5-star hotel groups such as Marriott and Shangri-La group, which broadened my understanding of the characteristics of different positions and the overall operation process of the hotel industry. More specifically, I had participated in different mega events and networking activities where I could enhance the level of profession and broaden horizons before I graduated. For example, acted as the event helper in Gourmet Young Master Chefs 2017, acted as student representative in Hong Kong Association of Travel Agents Diamond Jubilee Celebration. Being the Student Leader in the Hong Kong Wine and Dine Festival organized by Hong Kong Tourism Board further developed my leadership skills and teamwork collaboration.
Working in Wing On Travel during my internship period have enriched my understanding in different segmentation of the tourism industry, allowing me to learn from the actual working environment, increasing competitiveness and acceptance after graduation.
In short, the knowledge I learnt in Higher Diploma in Tourism Management helped me to adapt to the job purview of Customer Services Officer in Cathay Pacific Airway quickly after graduated. For example, modules of Airlines Ground Service Operations and Airport Operations and Management have given me a preliminary understanding of airport operation and services in a micro perspective. All these exposures and vocational training have sharpened my knowledge and well-prepared myself prior to joining the aviation industry."

Wong Wing Ting, Sa
"I have been benefited a lot during 3-year study in Hong Kong College of Technology. I have learnt practical airline services knowledge, which is essential to my placement. In my last semester, some of us have been sent to Jardine Aviation Services for placement. Life is not easy working at the airport, like waking up early in coldness and darkness, running with passengers in the airport, etc. However, I appreciate everything I have learnt, which will be beneficial to my future career development. Many thanks to my lecturers for this great opportunity as well as sweet memory built with my classmates."

Tjioe Pui Lam, Yuri
Currently working as Human Resources Assistant in Hong Kong Airlines
"I am happy to share my feelings about my placement. I was a trainee who worked in Human Resources Department in Hong Kong Airlines. This was a valuable experience for me to gain knowledge and learn about different circumstances in the airline industry. Indeed the placement changes me a lot, especially my future plan and personality. This work experience makes me more mature to face challenges and more confident to communicate with others. Now, I am a full-time Human Resources Assistant in Hong Kong Airlines. I am grateful to have this valuable opportunity!" 

Year 1: $55,749 Year 2: $61,290

The tuition fee above is under 2023/24 Cohort.
This programme is subsidised under Study Subsidy Scheme for Designated Professions/Sectors (SSSDP). In the 2023/24 academic year, a subsidy of up to $22,480 per academic year will be provided to each eligible local student admitted to this non-laboratory-based programme. The first-year tuition fee after subsidy is $33,269. 

QF Level
The qualification of this programme is recognised under the Qualifications Framework in Hong Kong.
QF level:4
QR Registration No.:20/000100/L4
Registration Validity Period:1/9/2020 to 31/8/2026
Tuition fees and subsidies are to be reviewed and adjusted annually on various factors.
This programme is subsidised under Study Subsidy Scheme for Designated Professions/Sectors (SSSDP). In the 2023/2024 academic year, a subsidy of up to $22,480 per academic year will be provided to each eligible local student admitted to this non-laboratory-based programme. The first-year tuition fee after subsidy is $33,269. Only local students are eligible for the subsidy under SSSDP.